Great communication, helpful staff. Shuttle service from main station. Delicious dinner, fantastic breakfast. Beautiful location with harbor view. English spoken, onsen pool available

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This hotel offers exceptional value for money, with prices that are more than reasonable for the quality of service provided. The staff are super friendly and obliging, going above and beyond to make your stay comfortable. The attention to detail is evident in the clean and new rooms, which also offer incredible panoramic views. The breakfast is like a banquet, with a variety of delicious dishes to satisfy every appetite.

All was well.

Amazing Ocean View and Friendly Staff

This hotel offers a magnificent ocean view that you'll enjoy from your clean and new room. In addition, the staff is extremely welcoming, helpful and obliging. You have the option to enjoy the Japanese-style hotel with Onsen and walk around in a yukata. The only downside is that transportation can be an issue as the hotel is located a bit far from town. However, there's a shuttle bus, which can take you to the station, and you can schedule a pickup/drop off from/to the station to reduce the inconvenience.

One point of concern is that dinner quality is not consistent. The chef should consider paying closer attention to basic washoku cooking fundamentals. At times, the service flow of the dinner could be improved as there were long breaks between servings and the meat dish arrived lukewarm. The selection of Nihonshu is not bad, but the quality of the food could use more attention.

We enjoyed the amazing sunrise view from our hotel located on a hill overlooking the bay. the friendly staff made our stay enjoyable, and we were impressed by the delicious breakfast banquet. the charming Japanese-style rooms and the onsen pool made us feel at home. the location was a bit far from town and difficult for those without transportation.

I had an amazing stay at this hotel. the hotel's location on top of a hill provided breathtaking panoramic views of the surrounding area, adding to the overall charm of the stay. The staff were incredibly friendly and helpful, going above and beyond to ensure a pleasant experience. The rooms were spacious and comfortable, allowing for a relaxing stay. Lastly, the breakfast was absolutely fantastic, offering a variety of delicious options to start the day off right.

All aspects of my stay were perfect and exceeded my expectations.

The hotel location on a hill with a great sunrise overlooking the bay was breathtaking. The room was spacious and had two big windows with ocean views. The staff was super friendly, and the breakfast was like a feast.

Nothing that I didn't like.

We had a lovely romantic escape at this hilltop hotel with stunning panoramic ocean views. The staff was friendly and eager to share their local knowledge. The traditional multi-course Japanese cuisine was spectacular, consisting of fresh ingredients and wonderfully presented. We particularly enjoyed the beautiful rotemburo with its great views over the bay and islands.

Although the location was great for us, as we were traveling by car, it might be far from the main Hagi attractions for those who aren't. the dinner quality was inconsistent - while one night was quite enjoyable, the next felt a little lackluster with long breaks between servings and lukewarm meat.

This hotel offers incredible panoramic views of the surrounding mountains and the small port. The location on top of a hill is simply breathtaking. The lobby provides a beautiful space to take in the scenery and relax. The staff goes above and beyond to ensure a friendly and gracious experience.

No complaints, everything was excellent.